Terms & Conditions

Eligibility to purchase

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Site is available only to individuals and others who meet the ANNA LED terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to ANNA LED, whose applications are acceptable to ANNA LED and who have authorized ANNA LED to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, ANNA LED reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

Orders

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. ANNA LED offers products for sale that are in stock and available for dispatch from Studio ANNA LED. 

Pricing Policy

All prices and offers remain valid as advertised from time to time. The Euros price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of patent error.

From time to time, prices are subject to change in response to currency exchange rate changes,markdowns and other commercial factors.The price applicable to your order will be the price current at the time your order is accepted. 

Distance Contract

This agreement is concluded between “SIA FASHION.LV”, the owner of the online store annaled.com, the unified registration number LV40103381303 and the Buyer making the purchase at annaled.com. The Distance Contract applies to all orders and purchases issued in annaled.com

1. General rules for the order of goods.

1.1. By this contract, annaled.com undertakes to deliver the goods ordered by the buyer on the Internet trading site annaled.com and the buyer agrees to accept and pay the cost of the ordered goods, depending on the chosen method of delivery.

1.2. Within the framework of this Distance Contract, the order of goods is carried out only with the support of the online store annaled.com, filling in all required fields and pressing the button “Order”. The order of the goods in annaled.com is considered to be an offer of the buyer to the supplier to enter into this Distance Contract, which stipulates the delivery of the ordered goods and the buyer’s consent to purchase the ordered goods at the specified price. If the order is correctly issued, a message will appear that the order has been accepted.

1.3. After the purchase is completed, the buyer will receive an order confirmation on the e-mail address. The receipt by the buyer of “automatic order confirmation annaled.com, means that annaled.com accepted the buyer’s offer, for its part has joined this Distance Contract, and this Distance Contract between the buyer and annaled.com is considered concluded.

1.4. All prices for goods on the website of the online store annaled.com are indicated, including VAT 21%. The price of the goods and the cost of delivery are indicated in the invoice.

1.5 Before placing an order, we reserve the right to display the PAYMENT ACCOUNT. We accept payment by transfer to a bank account, as well as bank payment cards.

2. The term of the order and delivery.

3. The order of refusal, return and exchange of goods.

3.1. Right of refusal – return of goods within 14 calendar days from the date of purchase.

3.2. Each buyer can use the right of refusal and return the goods within 14 calendar days from the date of purchase.

3.3. In order for the right of refusal to be effective, the buyer of the goods must comply with the following conditions mentioned in return policy.

3.4. For all cases of refusal and return, the buyer is obliged to notify in writing to e-mail: info@annaled.com, necessarily calling the order number, name and surname for which the order was placed. 

3.5. The refund will be returned to Customer by original payment method after Product has been received and inspection of Product is made. Refund will be placed within 5 – 7 business days.